Privacy Notice
Privacy Notice
Last Updated: May 25, 2026
At Rommuu, operated by Hong Kong Resplendent Limited, we take the protection of customer information seriously. This Privacy Notice explains how we collect, use, safeguard, and disclose personal information when you browse our website, place an order, or interact with our home organization collections, including Jewelry Storage, Travel Packing, and Portable Storage products.
1. Information We May Collect
To operate our online store and provide an efficient shopping experience, we may collect several categories of information.
Information Provided by You: When you create an account, submit an order, or communicate with us, we may receive details such as your name, shipping address, email address, and telephone number.
Payment Information: Payments are handled through third-party payment service providers. Rommuu does not retain full payment card numbers or CVV security codes on its own systems.
Technical and Browsing Information: When you visit our website, standard online technologies may automatically collect certain device and usage information, including your IP address, browser type, and activity or interactions within the store.
2. How We Use Collected Information
The information we collect is used to support our normal business activities and customer services.
Order Processing: We use relevant information to process purchases, arrange shipment of storage products, support payment processing, and provide delivery-related updates.
Store Improvement: Website usage information may be analyzed to better understand customer browsing behavior and improve site navigation, presentation, and product offerings.
Customer Communications: We may send transactional messages such as order confirmations and shipping notices. Promotional communications may also be sent when you have chosen to subscribe to them.
Fraud and Security Prevention: Information may be used to identify suspicious activity, reduce fraud risk, and protect the security of our online storefront.
3. Data Security Measures
We use reasonable safeguards designed to protect personal information handled through our store.
Encryption: Sensitive information transmitted through our website is protected using Secure Socket Layer (SSL) technology.
Limited Access: Access to customer-related information is restricted to authorized personnel who require that information for legitimate business purposes and are expected to maintain confidentiality.
Payment Security: Payment transactions are processed using external providers that support applicable Payment Card Industry Data Security Standard (PCI-DSS) requirements.
4. Third-Party Services, Analytics, and Advertising
Rommuu does not sell personal information in exchange for direct monetary payment.
We may provide limited information to service providers and advertising or analytics partners where necessary to operate the store, understand website performance, or support advertising activities.
Advertising and Analytics Partners may include:
AppLovin: May be used for advertising personalization, measurement, and conversion tracking.
Privacy information: https://legal.applovin.com/privacy
Meta Platforms: May support social media functionality, advertising, and audience or demographic analysis.
Privacy information: https://www.facebook.com/privacy/policy
Google Services: May be used for website analytics, performance measurement, and search-related services.
Privacy information: https://policies.google.com/privacy
5. Cookies and Similar Technologies
Our website may use both first-party and third-party cookies to support store functionality and understand website usage.
Cookies may be used to:
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Retain items in your shopping cart while you continue browsing
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Measure general website traffic and visitor interactions
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Support relevant advertising through partners such as AppLovin
Cookie Controls: You can manage, restrict, or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability or performance of some website features.
6. Children's Privacy
Rommuu is intended for adult consumers and is not directed toward children under the age of 13.
We do not knowingly request or collect personal information from children under 13. If we become aware that such information has been provided to us, we will take steps to remove it from our records.
7. California Online Privacy Protection Act (CalOPPA)
In connection with applicable CalOPPA requirements:
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Visitors may browse the store without identifying themselves before making a purchase
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A link to this Privacy Notice is made available through the website footer
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Our website systems are designed to recognize and respect browser-based “Do Not Track” signals
8. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you may have rights under the General Data Protection Regulation, including rights to request access to, correction of, or deletion of certain personal information.
To submit a privacy-related request, please contact us at:
9. California Consumer Privacy Rights (CCPA/CPRA)
California residents may have specific rights concerning their personal information under applicable state privacy law.
Right to Know: You may request information about the categories of personal information collected about you.
Right to Opt Out: Although Rommuu does not sell personal information for direct monetary compensation, certain disclosures to advertising partners, including services such as AppLovin, may qualify as “sale” or “sharing” under California law when used for targeted or cross-context behavioral advertising. Where applicable, you may request to opt out of such activity.
10. Data Breach Procedures
If a significant security incident involving personal information occurs, we maintain procedures intended to inform affected customers.
Where applicable:
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Affected customers will be notified by email within 7 business days, including available information about the nature and scope of the incident
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A public notice will also be displayed prominently on our website
11. Email Communications and CAN-SPAM
We aim to maintain transparent and responsible email communication practices.
Our commercial email practices include:
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Using clear and accurate subject lines
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Including a visible unsubscribe option in promotional messages
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Processing unsubscribe requests promptly so recipients can be removed from future marketing communications
12. Corporate Contact Information
If you have questions, concerns, requests, or legal inquiries regarding this Privacy Notice or the way we handle personal information, please contact us through the details below.
Brand Name: Rommuu
Corporate Entity: Hong Kong Resplendent Limited
Registered Address: Room 602, 6/F, Kai Yue Commercial Building, No. 2C Argyle Street, Mong Kok, Kowloon, Hong Kong
Official Email: suppor@rommuu.com
Customer Service Phone: +1 (313) 251-1123