Terms of Use

Last Updated: May 25, 2026

Welcome to the Rommuu online store. This website and its associated digital services are owned and operated by Hong Kong Resplendent Limited. These Terms of Use govern access to and use of our website and related online functions.

Purchases made through Rommuu, including products within our Jewelry Storage, Travel Packing, and Portable Storage collections, may also be subject to separate purchasing terms and other policies published on our website.

By entering, browsing, or otherwise using this website, you agree to these Terms of Use. If you do not accept any part of these terms, you should discontinue use of the site.

1. Accuracy of User Information

When using our website or submitting information to Rommuu, you confirm that the personal, contact, account, and payment-related details you provide are accurate, complete, and current.

You are responsible for updating any information that becomes outdated or incorrect so that our records remain accurate.

2. Privacy & Data Handling

Personal information submitted to Rommuu is handled in accordance with our published Privacy Policy.

By using our website or contacting our customer support channels, you acknowledge that your information may be collected, stored, protected, and processed for legitimate business purposes as described in that policy.

3. Intellectual Property & Permitted Website Use

Unless otherwise stated, the content and functional elements available through the Rommuu website—including product photographs, logos, brand materials, written content, audio elements, graphics, and website design—are owned by or licensed to Hong Kong Resplendent Limited and may be protected by applicable copyright, trademark, and other intellectual property laws.

Rommuu grants you a limited, revocable, non-transferable right to access and use this website for personal and non-commercial shopping purposes.

Without our prior written permission, you may not:

• Copy, reproduce, distribute, or commercially exploit website content

• Frame, mirror, or replicate any portion of our website

• Introduce viruses, malware, or other harmful code

• Use automated bots, crawlers, scrapers, or similar extraction tools

• Perform activities that place an unreasonable or excessive burden on our systems or infrastructure

We reserve the right to restrict access, suspend accounts, or refuse service where these conditions are violated.

4. User-Submitted Content

If you submit a review, comment, image, video, feedback, or other content to Rommuu, you are responsible for ensuring that the material is lawful, accurate, appropriate, and does not infringe the rights of another person or organization.

You may not submit content that is abusive, deceptive, fraudulent, unlawful, defamatory, or infringing.

You may also not impersonate another person or use false contact details when making a submission.

By submitting content to our website, you grant Rommuu and Hong Kong Resplendent Limited a worldwide, perpetual, royalty-free, and irrevocable right to use, reproduce, adapt, display, distribute, and publish that material for business and promotional purposes without additional compensation, to the extent permitted by applicable law.

5. Third-Party Links

Our website may contain links to websites, platforms, or services operated by third parties.

These external services are not controlled by Rommuu, and we are not responsible for their content, availability, security practices, privacy policies, or business operations.

Your use of any third-party website is at your own discretion and risk.

6. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE ROMMUU WEBSITE, DIGITAL SERVICES, AND PRODUCT INFORMATION ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, TO THE EXTENT SUCH DISCLAIMERS ARE LEGALLY PERMITTED.

WE DO NOT GUARANTEE THAT THE WEBSITE WILL ALWAYS OPERATE WITHOUT INTERRUPTION, ERROR, DELAY, SECURITY RISK, OR TECHNICAL FAILURE.

7. Limitation of Liability

TO THE MAXIMUM EXTENT ALLOWED BY LAW, YOU USE THE ROMMUU WEBSITE AT YOUR OWN RISK.

Hong Kong Resplendent Limited, its officers, representatives, service providers, and logistics partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to:

(a) Website downtime, interruption, or inability to access the platform
(b) Purchase or use of Rommuu products
(c) Unauthorized access to or interception of communications
(d) Communication, system, or service failures

Any legal claim arising from your use of the website must be brought within one (1) year after the relevant event occurred, to the extent permitted by applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Hong Kong Resplendent Limited from claims, losses, liabilities, regulatory penalties, damages, and reasonable legal expenses resulting from:

• Your breach of these Terms of Use

• Fraudulent, unlawful, or improper conduct

• Your violation of another party's intellectual property, privacy, or other legal rights

This obligation applies to the extent permitted under applicable law.

9. Electronic Communications

By accessing our website or communicating with Rommuu electronically, you consent to receive notices and other communications in electronic form.

You agree that electronic agreements, notices, disclosures, and related communications may satisfy legal requirements that such communications be provided in writing, where permitted by law.

10. Intellectual Property Complaints

Rommuu respects intellectual property rights.

If you believe content displayed on our website infringes your copyright or other protected material, please send a written notice to our customer support team containing:

• Your physical or electronic signature

• Identification of the material you believe has been infringed

• The exact webpage or URL where the disputed content appears

• Your email address and telephone number

• A good-faith statement that you believe the disputed use has not been authorized by the rights holder, its representative, or applicable law

We will review properly submitted notices in accordance with applicable procedures.

11. Force Majeure

Rommuu and Hong Kong Resplendent Limited will not be responsible for failure or delay in performing obligations when such failure results from events outside our reasonable control.

These circumstances may include natural disasters, pandemics, labor disruptions, transportation interruptions, government restrictions, major logistics disruptions, or similar force majeure events.

12. Transfer of Risk

Risk relating to purchased products transfers to the customer when the products are handed over to the designated shipping carrier, subject to applicable law and any separate shipping or consumer protection terms that may apply.

13. Governing Law & Dispute Resolution

These Terms of Use and transactions conducted through the Rommuu website are governed by the applicable laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles.

Unless applicable consumer law requires otherwise, disputes arising from or related to the use of this website will be subject to the jurisdiction of the competent courts of Hong Kong.

14. Severability & Assignment

If any provision of these Terms of Use is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary while the remaining provisions continue in effect.

You may not assign or transfer your rights or obligations under these terms to another party without our prior written consent.

Hong Kong Resplendent Limited may assign its rights or obligations under these terms where legally permitted.

15. Entire Agreement

These Terms of Use, together with any policies or terms expressly incorporated into them, represent the complete agreement between you and Hong Kong Resplendent Limited regarding use of the Rommuu website.

They replace prior discussions, communications, representations, or understandings concerning the same subject matter.

16. Corporate Administration

If you have questions about these Terms of Use or need assistance relating to the Rommuu website, please contact us using the information below.

Brand Name: Rommuu

Corporate Operator: Hong Kong Resplendent Limited

Official Address: Room 602, 6/F, Kai Yue Commercial Building, No. 2C Argyle Street, Mong Kok, Kowloon, Hong Kong

Contact Email: suppor@rommuu.com

Service Telephone: +1 (313) 251-1123