Terms of Purchase

Effective Date: May 2026

Welcome to Rommuu, an online store focused on practical home organization solutions, including Jewelry Storage, Travel Packing, and Portable Storage products.

These Terms of Purchase set out the commercial conditions that apply to orders placed through our website. By completing a purchase with Rommuu, you agree to these terms together with our applicable Terms of Service and Privacy Policy. Please review the following provisions carefully before submitting payment.

1. Purchase Eligibility

By placing an order through our website, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding purchase agreement, and are located in a jurisdiction where purchasing our products is lawful.

You also agree to use Rommuu products only in accordance with applicable laws and regulations.

For legitimate business, security, service quality, or training purposes, certain electronic communications or telephone interactions with our customer support team may be recorded or retained where permitted by law.

2. Customer Information & Privacy

Personal information and payment-related data submitted during a transaction are handled in accordance with our published Privacy Policy.

By purchasing from Rommuu, you acknowledge that information supplied through the website, by email, or by telephone may be collected and processed as necessary to manage your order, provide customer service, and operate our business.

Our privacy practices may be updated from time to time. Any changes will be reflected in the applicable Privacy Policy published on our website.

3. Order Review, Acceptance & Cancellation

Rommuu reserves the right to review, accept, delay, decline, or cancel an order submitted through our online store.

An order may be cancelled or placed on hold for reasons including, but not limited to:

• Product unavailability

• Suspected fraud or security concerns

• Incorrect pricing or website errors

• Payment verification issues

• Other operational circumstances

We may also request additional identity or payment verification before an order is released for fulfillment.

If we cancel an order after payment has already been collected, the applicable amount will be refunded.

Rommuu also reserves the right to discontinue promotions, revise product information, or change product pricing when necessary.

4. Product Information & Website Representation

We make reasonable efforts to present our Jewelry Storage, Travel Packing, Portable Storage, and other home organization products as accurately as possible.

However, we cannot guarantee that all photographs, descriptions, measurements, specifications, or other product information displayed on the website will always be completely free from error or immediately updated.

Differences may also occur because of screen settings, photography, manufacturing tolerances, or product updates.

If a product you receive materially differs from the description presented on our website, any available remedy will be handled in accordance with our applicable Return Policy.

Where our website provides a quick-purchase or “Quick Add” function, we recommend reviewing the full product page before completing your order to confirm specifications, dimensions, options, and other relevant product details.

5. Pricing and Display Errors

Although we take reasonable steps to maintain accurate pricing, occasional technical, typographical, or system errors may occur.

Rommuu is not obligated to fulfill an order at a price that has been displayed incorrectly because of an obvious pricing or technical error.

If an incorrect price is identified after an order has been placed, we may cancel the affected transaction, notify you by email, and issue a full refund for any amount already charged.

We reserve the right to correct inaccurate pricing information on our website whenever such an error is discovered.

6. Inventory & Delivery Expectations

Inventory availability shown on our website is intended to provide a general indication of stock status and is not an absolute guarantee that a product will remain available until fulfillment is completed.

Following payment verification, we aim to deliver orders within approximately 30 days or less, although actual timing may vary.

Delivery schedules can be affected by circumstances such as:

• International shipping conditions

• Severe weather

• Supply chain interruptions

• Carrier delays

• Customs procedures

• Product availability

Even when an item is marked as available, immediate shipment cannot always be guaranteed.

If an item becomes unavailable after your order has been submitted, we may contact you, cancel the unavailable portion of the order, and adjust or refund the corresponding amount.

7. International Orders & Import Considerations

Customers purchasing Rommuu products for delivery outside the fulfillment region should be aware that imported products:

(a) May not include warranties specific to the destination country or region.
(b) May not be covered by local customer service programs.
(c) May include instructions, product information, or safety guidance in English only.
(d) May not automatically comply with every local packaging or labeling requirement in the destination jurisdiction.
(e) May be manufactured according to standards that differ from those commonly used in your local market.

It is the customer's responsibility to determine whether a product is suitable for their intended use and whether it can be lawfully imported into the destination country or region.

8. Customs Duties, VAT & Import Charges

Your checkout total may include certain taxes that can be calculated at the time of purchase.

However, unless expressly stated otherwise, the customer remains responsible for any additional customs charges, import duties, regional VAT, tariffs, brokerage charges, or other government-imposed fees assessed when the package enters the destination country or region.

Such charges are imposed by local authorities and may not be included in the product price or standard shipping charge.

9. Corporate Administration & Governing Law

These Terms of Purchase and related sales transactions are governed by and interpreted in accordance with the applicable laws of the Hong Kong Special Administrative Region.

This online store is owned and operated by:

Operating Entity: Hong Kong Resplendent Limited (Trading as Rommuu)

Headquarters: Room 602, 6/F, Kai Yue Commercial Building, No. 2C Argyle Street, Mong Kok, Kowloon, Hong Kong

Customer Support Communications

If you have questions about these Terms of Purchase or need assistance with an active Rommuu order, please contact our customer service team.

Official Email: suppor@rommuu.com

Service Hotline: +1 (313) 251-1123